Shipping policy

Shipping Policy

Effective Date: August 12, 2026

Welcome to Zing Apparels. We aim to provide a clear and reliable shipping experience for our customers. This Shipping Policy explains our order processing times, delivery estimates, shipping charges, tracking, delivery restrictions, and other important shipping information.

Order Processing

Orders are generally processed within 2–3 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Order Cut-Off Time

Our daily order cut-off time is 5:00 PM UK time (London).

Orders received after 5:00 PM UK time will normally be processed on the next business day.

Processing time is separate from the carrier transit period.

Delivery & Transit Time

After an order has been shipped, the estimated transit period is 3–5 business days.

The overall estimated delivery time is approximately 5–8 business days, including order processing and transit.

Delivery estimates are not guaranteed and may occasionally be affected by circumstances outside our reasonable control, including:

  • Public holidays
  • Peak shopping periods
  • Severe weather
  • Customs procedures
  • Courier delays
  • Transportation disruptions

If a shipment experiences a delay, our customer support team will assist with available tracking information.

Shipping Charges

Free Shipping

We offer free shipping on eligible orders delivered to:

  • United States
  • United Kingdom
  • Canada
  • Australia

International Shipping

For other eligible destinations, a flat shipping fee of USD $15 per order may apply.

Kazakhstan Shipping

For orders delivered to Kazakhstan, a flat shipping fee of USD $25 per order applies. This rate reflects the additional logistics costs associated with delivery to this destination.

The applicable shipping charge will be displayed during checkout before the order is completed.

Countries We Do Not Ship To

Zing Apparels currently does not accept orders or provide delivery to the following destinations:

  • Afghanistan
  • Bangladesh
  • Belarus
  • Burundi
  • Central African Republic
  • Chad
  • China
  • Congo Republic
  • Crimea
  • Cuba
  • Democratic Republic of the Congo
  • Donetsk People's Republic
  • Eritrea
  • India
  • Iran
  • Iraq
  • Israel
  • Libya
  • Lugansk People's Republic
  • Myanmar
  • North Korea
  • Pakistan
  • Russia
  • Somalia
  • South Sudan
  • Sri Lanka
  • Sudan
  • Syria
  • Venezuela
  • Yemen

Orders placed with delivery addresses in restricted destinations may be cancelled and refunded in accordance with our applicable policies.

Shipping Carriers

We may use established international courier services, including:

  • DHL
  • FedEx
  • UPS

The carrier selected for an order may depend on the destination, availability, and most suitable delivery service.

Order Tracking

Once your order has been dispatched, we will send shipping confirmation and available tracking information.

You can use the tracking number provided to follow the progress of your shipment.

Customs, Duties & Import Charges

Depending on the destination, international orders may be subject to customs duties, import taxes, VAT, brokerage charges, or other fees imposed by local authorities.

These charges are not included in the standard product or shipping price unless specifically stated at checkout.

Any applicable customs or import charges are the responsibility of the customer.

Customers are also responsible for complying with applicable import requirements in their country.

P.O. Box Addresses

Zing Apparels does not currently deliver to P.O. Box addresses.

Customers should provide a complete and valid residential or business address when placing an order.

Multiple Orders

Each order is processed and shipped separately.

If multiple separate orders are placed, shipping charges applicable to each order will be calculated separately according to the destination and shipping method available at checkout.

Failed Delivery Attempts

Our delivery partners may make multiple delivery attempts according to their local procedures.

If a parcel cannot be delivered because the recipient is unavailable or the delivery cannot otherwise be completed, the package may be returned to the sender.

If a returned package needs to be shipped again, additional delivery charges may apply and may be the responsibility of the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete delivery information during checkout.

If an incorrect or incomplete address causes a delivery failure or requires a replacement shipment, the customer may be responsible for any additional shipping costs.

Zing Apparels is not responsible for delivery delays caused by incorrect information supplied by the customer.

Shipping Restrictions

Shipping availability may change because of carrier limitations, international regulations, sanctions, customs requirements, or other circumstances beyond our control.

Zing Apparels reserves the right to restrict or decline delivery to destinations where shipping is unavailable, prohibited, or not reasonably possible.

Contact Us

For questions about shipping, delivery status, tracking, or this Shipping Policy, please contact our customer support team.

Company Registered: ZING APPAREL LTD
Website Name: Zing Apparels
Company Number: 14611522
Address: 23 Lodge Close, Northampton, NN5 6SH, United Kingdom
Email: support@zingapparels.com
Phone: +447476888071
Business Hours: Monday to Friday, 9 AM to 5 PM
Response Time: We aim to respond within 24 Business Hours

Policy Updates

Zing Apparels may update this Shipping Policy when necessary to reflect changes to our shipping arrangements, services, or applicable requirements.

Any revised version will become effective when published on this page. Customers are encouraged to review the policy before placing an order.

Final Note

By placing an order with Zing Apparels, you acknowledge that you have reviewed and accepted the terms of this Shipping Policy.